The support of your
IT department.
We run your network and your systems. Whatever you need, we build it — with no per-incident charge.
Support is included in the Digital Office subscription — €150/month for local networks of up to 5 computers, excluding VAT. Unlimited and free: for the platform we build for you and for the computers on your network — through WireGuard and RustDesk.
Urgent need outside business hours? Call us: +30 6955 851 541
Why It's Hard for a Small Business
Most small businesses face the same dilemma:
- A full-time IT engineer costs over €40,000 a year — too expensive for 1–5 people
- The alternative: either go without, or hire an external team that doesn't know your business
- What happens when something breaks at 11 PM or during your time off?
- GDPR and NIS2 compliance doesn't happen on its own
We solve this problem.
The Pillar of Our Work
When something breaks, you want a person who answers right away. That's why we're there — every day, around the clock.
- 01We don't resell software — we design it, manage it and are accountable for it
- 02We rush to the urgent call and restore the proper operation of your business
- 03Always up to date with the latest developments, specialised in our clientele's needs
- 04Years of experience — we apply technology without exposing your business, legally or substantively
- 05Support services with the strictest security standards
- 06The same person from day one — they know the history, the setup and the why
What You Get in Your Business
We build and maintain your digital infrastructure — so you never worry about whether it works.
- Your own Support Manager — one person who knows your business
- Private cloud — files, email, appointments, digital signatures, AI
- 6 compliance documents — GDPR, NIS2, EU AI Act, Security Audit, Deployment, Data Residency
- Help with the authorities — when needed, you are not alone
- Security updates — always up to date
- Training and configuration — admins and end users
Unlimited support, with no per-incident charge and no hour bundles — for the platform we build for you and for the computers on your local network (up to 5), through WireGuard and RustDesk.
What happens for you — every day
The centre never sleeps. This is what happens for your business — and how often.
24/7
We watch every device you own, from our own centre
On every machine
We have installed protection on Windows and Linux
On every change
We know what changed in every file, when and from where
At regular intervals
We hunt for weaknesses and close whatever leaves a door open
Immediately
We alert your phone the moment something suspicious happens
Within 4 hours
We answer every incident — with a person
Every month
One page in plain language: what happened, what was fixed, what remains
Once a year
We try to break in ourselves, to show you nobody else can
Our Infrastructure
All support runs on our own infrastructure — not foreign platforms.
- 01Dedicated remote-support server on a European cloud
- 02No US company stores or manages your data
- 03Private network for management — not the public internet
- 04Our own monitoring system — we know before you do
- 05Everything open source — verifiable, no hidden parts
- 06Off-site backups — disaster recovery
Our Commitment to Members
One business at a time. One contact who knows your name — not a queue at a call centre.
- Our subscribers/members always receive the best services
- Priority service for those with an active subscription
- Steady collaboration — not occasional contact
- Special pricing and privileges exclusive to members
How we start
Four steps from assessment to everyday protection.
Assessment
Free. We look at what you have and what it would cost if they struck tomorrow.
Installation
We put the program on every device. The way you work doesn't change.
Monitoring
From then on, we watch. You hear only about what matters.
Reporting
One page a month, in plain language: what happened, what was fixed, what remains.
The person behind the support
Thessaloniki · 25 years of experience · we speak your language.
Every subscriber has their own Support Manager — a familiar face in times of need, familiar with how your business runs.
Talk to us
We'll analyse your needs and recommend the best solution.
Price known up front: €150/month for local networks of up to 5 computers, excluding VAT — and the Presence is a gift. No prepayment. Support is unlimited and free — platform and the computers on your network (up to 5).