Dedicated IT engineer
by your side — all year round.
We don't sell you software. We provide a dedicated engineer who builds, monitors and maintains your business's digital infrastructure — so you never worry about whether it works.
Price on request — tailored to the size of your business. Member support: €25 per 15 minutes, capped at €50/hour.
For Your Profession
Every profession has its own pace and needs — we're there whenever they arise.
Doctor
When the appointment system goes down or access to patient files is lost — immediate restoration, with full confidentiality.
Lawyer
Restoring communication and case files without leaks — before the case is harmed.
Accountant
The computer holding all your clients' secrets — restored before a deadline is missed.
Notary
Integrity of deeds and access — restoration with full documentation.
For every other business
Not a doctor, lawyer, accountant or notary? Member Support covers every business — at its own pace and needs.
Why It's Hard for a Small Business
Most small businesses face the same dilemma:
- A full-time IT engineer costs €40,000+ per year — too expensive for 1–5 people
- The alternative: either go without, or hire an external team that doesn't know your business
- What happens when something breaks at 11 PM or during your time off?
- GDPR and NIS2 compliance doesn't happen on its own
We solve this problem.
The Pillar of Our Work
No matter how good our services are, without support the narrative collapses. That's why we're there.
- We don't resell software — we design it, manage it and are accountable for it
- We rush to the urgent call and restore the proper operation of your business
- We advise how new technologies bring better work results
- Always up to date with the latest developments, specialised in our clientele's needs
- Years of experience — we apply technology without exposing your business, legally or substantively
- Support services with the strictest security standards
What You Get in Your Business
We build and maintain your digital infrastructure — so you never worry about whether it works.
- Private cloud — files, email, appointments, digital signatures, AI
- 24/7 security monitoring — someone always watches
- 6 compliance certificates — GDPR, NIS2, EU AI Act, Security Audit, Deployment, Data Residency
- Civil liability insurance coverage
- Backups — weekly, automatic
- Security updates — always up to date
- Training and configuration — admins and end users
- Help with the authorities — when needed, you are not alone
For additional incidents: fixed pricing with no surprises — you don't need to think about the cost before calling us.
Our Infrastructure
All support runs on our own infrastructure — not foreign platforms.
- Dedicated remote-support server on a European cloud
- Zero US provider in our entire supply chain
- Private network for management — not the public internet
- Our own monitoring system — we know before you do
- Everything open source — verifiable, no hidden parts
- Off-site backups — disaster recovery
Our Commitment to Members
We don't serve a 'general audience' — we support specific businesses we work with.
- Our subscribers/members always receive the best services
- Priority service for those with an active subscription
- Steady collaboration — not occasional contact
- Special pricing and privileges exclusive to members
The Team Behind Support
Thessaloniki · 25 years of experience · we speak your language.
A stable team that installs, monitors and restores — no resellers, and accountable for the outcome.
Talk to us
We'll analyse your needs and recommend the best solution.
Price depends on the size of your business