Clear Terms. No Hidden Details.
Transparency in every aspect of our partnership.
Last Updated: August 2026
Scope
These terms govern the use of Bytsecure services (Office, Shield, Compliance) and on-premise deployments.
By registering or signing a contract, you fully accept these terms.
Usage Model
On-premise deployment: for public entities and regulated organizations, with project contracts on the client’s infrastructure.
European cloud: for small businesses, in a dedicated European cloud per client.
Membership model: services are offered to members/subscribers; the terms of pricing are defined in the contract.
Third-Party Systems
The platform may interact with external APIs and systems (ERP, CRM, accounting).
Bytsecure is not responsible for delays or downtime of third-party systems.
AI Results Responsibility
Autonomous systems produce results based on available data. The user bears final responsibility for verification and approval.
Human-in-the-loop approval is recommended for critical decisions, especially financial transactions.
Intellectual Property
The Bytsecure code, design, and architecture are the exclusive intellectual property of the company.
Data and customizations within the client's infrastructure belong exclusively to the client.
Accounts and Deletion
The user may request account deletion at any time.
After 12 consecutive months of complete inactivity, Bytsecure reserves the right to deactivate the account.
Liability
Bytsecure is liable for damage arising from a breach within the infrastructure it manages, per the service guarantee of the collaboration. Liability is capped at the annual value of the collaboration, except in cases of intent or gross negligence.
Governing Law
These terms are governed by Greek law. Competent courts: the courts of Thessaloniki.
Termination
Upon termination of the collaboration, the software stops working and the client receives a full copy of their data. Accounts inactive for 12 months are deactivated.